PRIVACY POLICY

Last updated: January 27, 2026

This Privacy Policy explains how Olé Learning (hereinafter “we,” “our,” “the Academy”) collects, uses, and protects the personal data of visitors and users of our website www.ole-learning.com

We may update this Privacy Policy at any time to reflect any legal, technical, or organizational changes. This may occur without prior notice.

The applicable version is the one published on this site on the date of your visit.

Who is responsible for processing your personal data?

Entity : Olé-learning Company ID : 0778.664.926

For privacy-related questions, please contact: [email protected]

Why do we process your personal data?

To respond to your requests for information.

To send you communications (newsletters, offers) if you have consented to receive them.

To manage course registrations and track course progress.

To improve the quality of our website and our services.

To fulfill a contract. Your personal data will help us draft and fulfill a contract for the services you have purchased through our Service. It will also help us manage course follow-ups.

To contact you. Our Service will contact you via the communication method you have chosen (email, text message, phone, etc.).

To keep you informed about news, general information, special offers, and new services.

To collect feedback and comments from users of our Service. If you share a review or comment about your experience using our Service, it will be shared or used on the website.

In the event of a legal dispute, to resolve issues related to our Service.

How do we collect your information?

www.ole-learning.com collects information when:

you fill out a contact or information form.

What personal data do we collect?

When you use our Service, you will be asked to provide us with personal information so that we can contact you or identify you.

First and last name

Professional profile

Email address

Work address

Phone number

Information related to class booking requests

How long do we retain your data?

Your data is retained only for as long as necessary to fulfill the purposes described above and will be deleted when it is no longer needed for the purposes for which it was collected.

– Data submitted via the contact form is retained for as long as necessary to process your request, then deleted or archived in accordance with applicable legal obligations.

– Data related to course registration is retained for the duration of the contractual relationship, and then for the period required by legal retention obligations, particularly those related to accounting and tax matters.

– Data used for sending marketing information is retained until you withdraw your consent or request to unsubscribe.

What is the legal basis for processing your personal data?

The legal basis for processing your personal data is:

the consent of the data subject or their legal representative when they fill out the request or inquiry form (newsletter).

the performance of a contract (course registration).

our legal obligations (billing, accounting).

The fields marked as required on our forms are necessary to process your request or manage your registration. If you do not provide this information, we will not be able to fulfill your request. Other information, when optional, is intended to improve the quality of our support.

Will your data be shared?

No, the data you have provided is intended for Olé learning.

We do not sell or rent your data

Olé learning has contracted web hosting services from specialized providers. This means that data from email messages will at some point be stored on these third-party servers, which are subject to strict confidentiality and security requirements.

Do we use cookies?

Our website does not use cookies for audience measurement, advertising, or marketing tracking purposes. Only cookies that are strictly necessary for the proper technical functioning of the website may be used. No non-essential cookies are stored without your consent.

What are your rights when you provide us with your data?

In accordance with the General Data Protection Regulation (GDPR) and the Belgian Privacy Act, you have the right to access your data, the right to have it corrected or erased, the right to object to and restrict the processing of your data, and the right to data portability.

When the processing of your data is based on your consent, you may withdraw that consent at any time, without this affecting the lawfulness of the processing carried out prior to such withdrawal.

If you believe that the processing of your personal data does not comply with applicable regulations, you have the right to file a complaint with the competent supervisory authority, namely the Belgian Data Protection Authority.

For any other questions regarding the protection of your data or to exercise your rights, please contact us at [email protected].